Frequently Asked Questions How Can We Help?

CHECK-IN:

Check-in time is between the hours of 3pm and 8pm. We make every effort to accommodate an early arrival, but cannot guarantee a check-in prior to 3pm. If you will be arriving after our office closes at 8pm, please contact us in advance to coordinate your late check-in and arrangements for your room key pick-up.

CHECK-OUT:

Check-out time is by 11 AM on your day of departure.

What is your pet policy?

We accept pets in certain guestroom (please call to confirm). Housekeeping services for rooms with pets require that the pet owner be present or the pet must be crated. Please do not leave pets unattended in guestrooms. A $29 per pet per night fee will be added to your stay.

What is your cancellation policy?

Should you find it necessary to cancel your reservation, a full refund of the advance deposit less a $25.00 administration fee will be issued only if the hotel is notified of your cancellation not less than 14 days in advance of your arrival date. If you cancel, alter, or reduce your stay within 14 days of your arrival date, you will be responsible for your reservation. Please note- no refunds for early departures.

What is your smoking policy?

All rooms, decks, and common areas are non-smoking.

Is parking available at your hotel?

We offer free parking to all hotel guests. Please try to limit one vehicle per guestroom.

Stay & Ski 
Ski season is here! Book your stay complete with tickets to Killington Ski Resort, Shire mug with instant hot cocoa and hand warmers. 
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